When you are thinking about choosing a business phone system, then there are several things that you need to consider first.
1. Are you looking for a full phone system that requires physical desk phones or your needs can be fulfilled by virtual phone service which depends on mobile devices?
2. It is important to contemplate on the services you want if you decide to go with physical desk telephones. In that case, you can select between a traditional landline that is offered by a regional company or a VOIP/Voice Over Internet Protocol which works on the internet plus it is provided by many providers.
3. If VOIP is your choice, then you want to install the system at your business premises as well as host it by your chosen service provider.
Read on to find more about the different business telephone systems in Philadelphia highlighted by ZComputer services,
• Virtual Phone Systems
• Cloud and on-premises systems
The traditional landline system is usually supported by the regional or the local company. Also, referred to as the PSTNs or public switched telephone networks, it is an analog system which works via the copper wiring of the telephone company. Hence if you are choosing landline service, then you will require on-premises Private Branch Exchange or PBX hardware. The hardware is meant to generate several extensions and provide for features in your phone system like call directories and call transferring. However, some recent landlines are being called hybrids because they are being connected to the data network with VOIP systems. Here, the data network is being used to connect to a specific phone.
When it comes to the virtual phone system, they work by connecting with primary business number to that of the remote workers via their home phones or mobile. You can also call these systems as a wide-ranging call-forwarding solution where the calls get transferred to specific individual’s phones when a customer calls on the primary business number. Furthermore, you will receive a variety of features like voicemail, call screening, automated receptionists’, call forwarding as well as online faxing. When you are taking the help of a business phone installation service, make sure to discuss the features before taking any hasty decision.
Compared to the copper wires which the landlines use, the VOIP employ the same internet connection which a firm is already using to come online. A good factor of this telephone system is that the features it offers are the ones which only the costly PBX hardware had only access to, like computer integration that allows voicemails to be sent to email plus computers to transform into softphones, call queues and automated attendants. Also, it allows access to the business’s phone system from the mobile devices of remote workers.
One of the most important benefits of getting cloud-based VOIP systems is that there is no maintenance or extra hardware except the phone that you need to worry about. The good part is that the service provider upgrades and maintains all the PBX technology for your need. Furthermore, this cloud helps business to add more lines plus allows fast access to new facilities.
In the case of On-premises VOIP systems, every equipment including the PBX hardware is installed in your business premises. However, on-premises demand huge investment since you are buying the equipment upfront.
Hence, if you know the basic idea of different business phone system, you will be able to take a wise decision based on your business requisites.